Can´t find the solution to your problem here? Just contact our support team.
Can´t find the download link
You should receive the download link in an email after creating a subscription in our site. If you checked your spam and still can´t find it, contact our support team.
Where is my Authentication Code?
We will send the authentication code in the Welcome email after creating a subscription in our site, along with the download link.
Can´t install the software
If you are having trouble installing our software, just follow this link to a more detailed guide on the installation (ou) just check our manual for a more detailed guide on the installation.
Is there a Windows version?
Mind Shoedesign is already available to Windows and to Mac OS.
Where do I check/manage my subscription/s ?
Through our billing portal you will have access to your personal space to manage and check your subscriptions as well as change or add any personal information.
Where do I activate my account?
You will only need to enter the authentication code when opening the Mind ShoeDesign software for the first time. If you have a valid subscription the key will be verified, and you will be logged in.
Will I be charged after the trial?
No. When creating a trial account, after the 30-day period you can simply forget it ever happened.